IMPORTANT NUMBERS FOR S.T.E.P. (Septic Tank Effluent Pump) SEWER SYSTEM
The control for the sewer system is on the outside of the house in a box with a RED light on the top and a handprint on its side. If alarm goes off, COVER the handprint and the alarm will shut off. (OLD STYLE - Small Switch on side - Turn to OFF) LEAVE THE LIGHT FLASHING Call these NUMBERS EMERGENCY - 24/7- (252) 636-4070 DAYTIME - 8:00 am - 4:00 pm (252) 639-7541 - (252) 639-7542 CAUTION -When the power goes off the pump goes with it. Try not to use any water if possible. Additional information regarding your S.T.E.P system can be found in the brochure below STEP_System_Flyer.pdf |
Road Sink Holes or Pot HolesThe streets of our neighborhood are maintained by the state. We are in the Carteret County district. The phone number is 252-223-4811.
811 locator service (before you dig in your yard)Since 1978 North Carolina 811 has provided you a fast and easy communications link with your local utility providers. You give us information about your excavation, we transmit the information to the utilities and then they send out locators to mark your underground lines for FREE. So remember, call 811 or
1-800-632-4949 three working days before you plan on digging. For more information see the website: http://www.nc811.org/ |
Car or house break-insThe biggest deterrents for protecting against break-ins are to TO KEEP YOUR YARD AND DRIVEWAY WELL LIT AT NIGHT and keep your house and cars locked at all times.
If you need to file a report call 252-633-2357 or 252-636-6620. Craven County Sheriff |
Electric Utility ControlThe Utility Control Division is our communication center. We man the telephones 24 hours a day, 365 days a year. Electric service customer problems are handled through this area.
Crews are dispatched from this location to restore electric power. The division performs load management operations and monitors the City water and sewer system and also dispatches crews for water and sewer problems after hours and on weekends. Control also assists with the duties of other departments, such as the Water and Collections areas, after 5 p.m. and on weekends and holidays. Power can be restored for non-payment during these off times when the customer meets specified criteria. Call (252)636-4070:
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